Shipping Info/Policy
| Price | Condition | Delivery Time |
|---|---|---|
| Free Shipping | Orders over $25* USD | Standard Shipping (1 to 4 business days) |
| $5.99 USD | Orders under $25* USD | Standard Shipping (1 to 4 business days) |
| $7.99 USD | — | Priority (1 to 3 business days) |
Need it ASAP? Buy online, pick up in store
Here's how it works:
- Add products to your Shopping cart.
- Select Pick up as your delivery option.
- You'll receive an order confirmation email.
- You'll receive a second email when your pickup is ready. Time to head to the store!
Q: WHEN CAN I PICK UP MY ORDER?
Anytime after you receive your pickup email until store closes for the day. Check store hours below.
Q: WHO CAN PICK UP MY ORDER?
If you place an order online, you are the primary pickup person.
Q: WHAT IF I CAN'T PICK UP MY ORDER ON THE SAME DAY?
No problem! We will hold your order for 3 business days—no further action needed.
If you have additional questions regarding shipping, please call us at (562)-947-7856
Store Hours
Mon-Friday - 12pm-6pm PST
Saturday - 12pm-6pm PST
Sunday - Closed
SHIPPING POLICY
By placing an order with GotProtein.com, you are accepting our Shipping Policy. If you do not accept or you have questions please contact us immediately, so we may assist you in answering any questions or concerns.
Shipping Address Policy
GotProtein.com is not responsible for items that could not be shipped to their destination because of an incorrect or undeliverable address. It is the responsibility of the customer to review their shipping address and information for accuracy before completing the purchase. Refunds or exchanges will not be issued on the basis of an incorrect address. If a package is shipped back due to an incorrect/undeliverable address, there will be a restocking or reshipping fee of $10.99
Stolen / Missing Package Policy
GotProtein.com promises to ship your order and inform you of a way to track your delivery in a timely manner. However, GotProtein.com will not be held responsible in the event where your package is believed to be stolen or goes missing after the carrier marks it as delivered. If you believe your package has been stolen or misplaced, it is up to the customer to file the appropriate claims with USPS or FedEx and file a police report if necessary. GotProtein.com will not issue refunds or replacements once the package is marked as delivered by the courier.